This Privacy Policy describes how eCom Smart Hall ("we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "users") of our website and services. By accessing or using eCom Smart Hall, you agree to the terms and practices outlined in this Privacy Policy.
1. Types of Information Collected:
We may collect the following types of personal information from users: name, email address, mobile number, company name, address, and country. This information is collected during the account creation process, payment processing, and when you contact our customer support.
2. Purpose of Collection:
We collect user information for the purpose of providing our services, including account creation, processing payments, offering customer support, and delivering marketing communications related to our services. We may also use the collected information to improve our services and personalize the user experience.
3. Data Storage and Security:
We store user data securely in our cloud storage with encryption measures in place to protect against unauthorized access. We maintain strict security protocols to ensure the confidentiality and integrity of user information.
4. Data Usage and Sharing:
User data is used for the intended purposes mentioned above, such as creating and managing user accounts, improving our services, and personalizing user experience. We do not share user data with third parties, except when necessary for payment processing or as required by law. We may use aggregated and anonymized data for marketing and analytical purposes without disclosing public user identities.
5. User Rights:
Users have the right to access, modify, or delete their personal information held by us. You can update your information through your account settings or by contacting our customer support. We will promptly respond to such requests in accordance with applicable laws.
6. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance the user experience, analyze website usage patterns, and improve our services. By using eCom Smart Hall, you consent to the use of cookies as described in our Cookies Policy.
7. Third-Party Links:
Our website may contain links to third-party websites or services. Please note that this Privacy Policy only applies to eCom Smart Hall. We encourage users to review the privacy policies of any third-party websites or services accessed through our platform.
8. Compliance with Laws:
We comply with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR), to the extent it applies to our operations.
9. Updates to the Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we may notify users of significant changes via email or through our platform.
For further information about our data practices or to exercise your rights under this Privacy Policy, please contact our customer support.
email: [email protected]
Last updated: 18-June-2023